Cancellation, Refund & No-Show Policy
Punta Cana Airport Transfers VIP
1. Cancellation Policy
Customers may cancel their reservation up to 24 hours before the scheduled pickup time to receive a full refund.
Cancellations made less than 24 hours before the scheduled pickup time are non-refundable, except where required by applicable law or when the cancellation results from our failure to provide the agreed service.
All cancellation requests must be submitted by email, phone, or WhatsApp using the contact information provided in the booking confirmation.
2. Airport Pickup Procedure
Upon arrival at Punta Cana International Airport (PUJ), customers must contact us by phone or WhatsApp if they cannot locate their driver or require assistance with their pickup.
Our contact details are provided on our website and in the booking confirmation.
Customers must contact us before arranging alternative transportation and allow us a reasonable opportunity to resolve any pickup issue.
3. No-Show Policy
A reservation may be considered a no-show if the customer fails to appear at the agreed pickup location or does not follow the agreed pickup procedure, provided that our company has fulfilled its applicable pickup obligations.
No-shows are non-refundable, subject to applicable law and the circumstances of the booking.
4. Alternative Transportation
If a customer independently takes another taxi, transfer, shuttle, or other transportation without first contacting us and allowing us a reasonable opportunity to assist, the booking may be considered customer-initiated abandonment and may be non-refundable, provided that we were ready and able to provide the agreed service.
This condition does not apply if the failure to provide the service is attributable to our company.
5. Flight Delays and Changes
Customers should provide accurate flight information when booking and notify us by phone or WhatsApp as soon as possible of any flight changes, missed connections, or significant delays.
We monitor the flight information provided and make reasonable efforts to accommodate delays and changes. Additional arrangements may be necessary if a flight change substantially affects the scheduled pickup.
6. Company Cancellations and Service Failures
If we cancel a confirmed reservation or fail to provide the agreed transportation, customers will be eligible for a full refund for the service not provided, subject to applicable law.
If a service is partially provided, any refund will be assessed based on the service delivered and applicable legal requirements.
7. Refund Processing
Approved refunds will be returned to the original payment method whenever possible.
The time required for the refund to appear in the customer’s account depends on the payment processor and the customer’s bank.
8. Booking Confirmation and Policy Acceptance
The cancellation and refund policy is made available to customers before payment.
By completing a booking, customers acknowledge that they have had the opportunity to review this policy and agree to its terms, subject to applicable law.
Customers should retain their booking confirmation and our contact information for reference.
Contact Information
Punta Cana Airport Transfers VIP
Website: https://taxisbavaropuntacana.com/
Cancellation, Refund & No-Show Policy
Punta Cana Airport Transfers VIP
1. Cancellation Policy
Customers may cancel their reservation up to 24 hours before the scheduled pickup time to receive a full refund.
Cancellations made less than 24 hours before the scheduled pickup time are non-refundable, except where required by applicable law or when the cancellation results from our failure to provide the agreed service.
All cancellation requests must be submitted by email, phone, or WhatsApp using the contact information provided in the booking confirmation.
2. Airport Pickup Procedure
Upon arrival at Punta Cana International Airport (PUJ), customers must contact us by phone or WhatsApp if they cannot locate their driver or require assistance with their pickup.
Our contact details are provided on our website and in the booking confirmation.
Customers must contact us before arranging alternative transportation and allow us a reasonable opportunity to resolve any pickup issue.
3. No-Show Policy
A reservation may be considered a no-show if the customer fails to appear at the agreed pickup location or does not follow the agreed pickup procedure, provided that our company has fulfilled its applicable pickup obligations.
No-shows are non-refundable, subject to applicable law and the circumstances of the booking.
4. Alternative Transportation
If a customer independently takes another taxi, transfer, shuttle, or other transportation without first contacting us and allowing us a reasonable opportunity to assist, the booking may be considered customer-initiated abandonment and may be non-refundable, provided that we were ready and able to provide the agreed service.
This condition does not apply if the failure to provide the service is attributable to our company.
5. Flight Delays and Changes
Customers should provide accurate flight information when booking and notify us by phone or WhatsApp as soon as possible of any flight changes, missed connections, or significant delays.
We monitor the flight information provided and make reasonable efforts to accommodate delays and changes. Additional arrangements may be necessary if a flight change substantially affects the scheduled pickup.
6. Company Cancellations and Service Failures
If we cancel a confirmed reservation or fail to provide the agreed transportation, customers will be eligible for a full refund for the service not provided, subject to applicable law.
If a service is partially provided, any refund will be assessed based on the service delivered and applicable legal requirements.
7. Refund Processing
Approved refunds will be returned to the original payment method whenever possible.
The time required for the refund to appear in the customer’s account depends on the payment processor and the customer’s bank.
8. Booking Confirmation and Policy Acceptance
The cancellation and refund policy is made available to customers before payment.
By completing a booking, customers acknowledge that they have had the opportunity to review this policy and agree to its terms, subject to applicable law.
Customers should retain their booking confirmation and our contact information for reference.
Contact Information
Punta Cana Airport Transfers VIP
Website: https://taxisbavaropuntacana.com/
Email: Cancellation, Refund & No-Show Policy
Punta Cana Airport Transfers VIP
1. Cancellation Policy
Customers may cancel their reservation up to 24 hours before the scheduled pickup time to receive a full refund.
Cancellations made less than 24 hours before the scheduled pickup time are non-refundable, except where required by applicable law or when the cancellation results from our failure to provide the agreed service.
All cancellation requests must be submitted by email, phone, or WhatsApp using the contact information provided in the booking confirmation.
2. Airport Pickup Procedure
Upon arrival at Punta Cana International Airport (PUJ), customers must contact us by phone or WhatsApp if they cannot locate their driver or require assistance with their pickup.
Our contact details are provided on our website and in the booking confirmation.
Customers must contact us before arranging alternative transportation and allow us a reasonable opportunity to resolve any pickup issue.
3. No-Show Policy
A reservation may be considered a no-show if the customer fails to appear at the agreed pickup location or does not follow the agreed pickup procedure, provided that our company has fulfilled its applicable pickup obligations.
No-shows are non-refundable, subject to applicable law and the circumstances of the booking.
4. Alternative Transportation
If a customer independently takes another taxi, transfer, shuttle, or other transportation without first contacting us and allowing us a reasonable opportunity to assist, the booking may be considered customer-initiated abandonment and may be non-refundable, provided that we were ready and able to provide the agreed service.
This condition does not apply if the failure to provide the service is attributable to our company.
5. Flight Delays and Changes
Customers should provide accurate flight information when booking and notify us by phone or WhatsApp as soon as possible of any flight changes, missed connections, or significant delays.
We monitor the flight information provided and make reasonable efforts to accommodate delays and changes. Additional arrangements may be necessary if a flight change substantially affects the scheduled pickup.
6. Company Cancellations and Service Failures
If we cancel a confirmed reservation or fail to provide the agreed transportation, customers will be eligible for a full refund for the service not provided, subject to applicable law.
If a service is partially provided, any refund will be assessed based on the service delivered and applicable legal requirements.
7. Refund Processing
Approved refunds will be returned to the original payment method whenever possible.
The time required for the refund to appear in the customer’s account depends on the payment processor and the customer’s bank.
8. Booking Confirmation and Policy Acceptance
The cancellation and refund policy is made available to customers before payment.
By completing a booking, customers acknowledge that they have had the opportunity to review this policy and agree to its terms, subject to applicable law.
Customers should retain their booking confirmation and our contact information for reference.
Contact Information
Punta Cana Airport Transfers VIP
Website: https://taxisbavaropuntacana.com/
Email: bookings@taxisbavaropuntacana.com
